Managed IT services in Centurion, Gauteng: Your IT department.Without the headcount.

Managed IT support subscriptions for South African businesses and homes, plus security, Microsoft 365 and connectivity. Clear packages, clear rates.

Book a free IT assessment

See packages and pricing

Microsoft 365

Teams and SharePoint

Exchange Online

Sage Pastel hosting

Windows Server

iShield firewalls

MetroFibre and Openserve

LTE and 5G

ESET endpoint protection

Acronis backups

VoIP

UPS and inverters

Workstations

AnyDesk remote support

Most businesses pay for IT twice. Once for the tools. Again for the downtime.

A One IT subscription replaces the break-fix invoice with helpdesk support, security and monitoring that finds the fault before your team does.

How it works

Every part of your IT, managed by one team.

Support, security, Microsoft 365, servers, connectivity and hardware. One provider and one number to call.

Managed IT Support

Helpdesk support, 24/7 monitoring, security and backups on one SLA-backed subscription, billed per user. Onsite visits at R580 per hour for subscribers.

Cyber Security

Managed firewalls, ESET endpoint protection, Acronis backups and email security as one environment.

Microsoft 365

Licensed partner. Subscriptions, migrations, Teams and SharePoint, supported locally on one bill.

Hosted Servers

Sage Pastel in the cloud, virtual servers and remote desktops. From R799 excl. VAT per month.

Connectivity

MetroFibre, Openserve, and LTE or 5G on MTN, Vodacom and Telkom, with failover.

Hardware & Backup Power

Laptops, servers, networking, UPS and inverters, specified, supplied and installed.

What happens after you call.

The same three steps for every new client. What we fix and manage afterwards depends on the package you choose.

Week 1
Assess
First 30 days
Fix and secure
Every month after
Manage and improve

Book a free IT assessment

Free. You keep the report either way.

Assess

Week 1

A free, no-obligation look at everything you rely on.

What we do

Audit the network, Wi-Fi and internet lines
Inventory every laptop, desktop and server
Review email, Microsoft 365 and licensing
Test backups and check security gaps

What we do

Audit the network, Wi-Fi and internet lines
Inventory every laptop, desktop and server
Review email, Microsoft 365 and licensing
Test backups and check security gaps

What you get

A plain-language report with prioritised fixes and a written quote for the package that fits. It is yours to keep either way.

Fix and secure

First 30 days

We close the gaps the report found, in order of risk.

What we do

Patch and update every device
Deploy the firewall and endpoint protection
Switch on MFA and harden Microsoft 365
Set up tested backups and monitoring agents

What we do

Patch and update every device
Deploy the firewall and endpoint protection
Switch on MFA and harden Microsoft 365
Set up tested backups and monitoring agents

What you get

A stable, secured environment and a noticeable drop in the daily interruptions your team has learned to live with.

Manage and improve

Every month after

IT becomes a background service, run to the SLA for your package.

What we do

Helpdesk support against your SLA targets
Monitoring and alerting around the clock
Regular reviews of licences, hardware and risks
A roadmap for automation and AI where it pays off

What we do

Helpdesk support against your SLA targets
Monitoring and alerting around the clock
Regular reviews of licences, hardware and risks
A roadmap for automation and AI where it pays off

What you get

One team accountable for everything in your package, and a partner who tells you what to modernise next.

Book a free IT assessment

Three ways to work with us.

Each package has its own inclusions and SLA. Subscriptions are quoted to fit you, including any onsite hours you need, and confirmed in writing after a free assessment. Prices exclude VAT.

Not sure which fits?

Answer three quick questions and we will point you to the right package.

1Who needs looking after?
2What do you need from us?
3How often do you need someone onsite?

Question 1 of 3

Who needs looking after?

Home IT Support

For households and home offices

Monthly subscription

Quoted for you

A fixed monthly rate per household, set after your free assessment

Onsite and call-outsR550 /hour

Discounted subscriber rate. Onsite hours can be built into your SLA.

Remote support, device care, home network management and security, governed by an SLA.

Remote helpdesk by phone, email and ticketing
24/7 device and home network monitoring
Patching, plus antivirus and EDR management
Automated backups with restore testing
Router, Wi-Fi and ISP liaison

Enquire about Home IT Support See full inclusions

IT Support

Managed IT Services for businesses

For businesses

Monthly subscription

Quoted for you

A fixed monthly rate per user, set after your free assessment

Onsite and call-outsR580 /hour

Discounted subscriber rate. Onsite hours can be built into your SLA.

Full support, monitoring, security and maintenance for your business, with defined SLA response times.

Service desk with SLA response targets
24/7 monitoring and patch management
Cyber security, backup and disaster recovery
Microsoft 365, network and server management
Monthly reports and quarterly business reviews

Enquire about IT Support See full inclusions

Endpoint Protect

Device security without a support agreement

Monthly subscription

R250

per device per month, excl. VAT

Onsite and call-outsR715 /hour

Standard ad hoc rate. Onsite visits are not included.

Monitoring, patching and ESET management for every covered device. ESET licences and helpdesk support are not included.

Remote monitoring (RMM) with alerts
Automated OS and application patching
ESET antivirus and EDR management
Security alerts and asset inventory
Monthly device health and security report

Enquire about Endpoint Protect See full inclusions

Onsite support and call-outs

Your subscription can include a set number of onsite hours, agreed in your SLA and sized to what you need. Visits and call-outs beyond those hours are billed at the discounted subscriber rate. Without a subscription, or on Endpoint Protect, the standard ad hoc rate applies.

Onsite support hourly rates, excl. VAT
Client	Subscribers	Standard
BusinessesIT Support subscribers	R580per hour	R715per hour
Home usersHome IT Support subscribers	R550per hour	R650per hour

All rates exclude VAT.

2014

Supporting South African businesses and homes since then.

24/7

Monitoring on every subscription, including Endpoint Protect.

Partners we work with

Google reviews

5.0

61 reviews, every one of them five stars.

From businesses and households we have supported since 2014. Read them here or on Google.

Read all 61 on Google

Excellent service from start to finish! The team is professional as I have worked with Brad and Stephen. They are knowledgeable, and always willing to go the extra mile. They provided reliable IT solutions with outstanding customer support. I highly recommend them to anyone looking for quality and dependable IT services, all I can say is thank you.
Priscilla Abraham
HIGHLY Recommend! Professional team, provide fast service, excellent support and understand your IT needs. Top Quality IT solutions from your home, or by starting your own business and even if you already have a well established businesses, they will help you achieve your goals. Thank you One IT best service ever.
Morne van Niekerk
They professional in what they do. It is a company you can trust and know your website is safe and looked after they can also help you with office 365, they can market your business for you and you will know it is done professionally. For my business they help me grow. Phone them now for your business.
Nea Venter
One IT has provided outstanding support to Professional Linen over the past 12 years. Their team is consistently professional, reliable, and a pleasure to work with. We truly appreciate their expertise and commitment to excellent service.
Sharon Ackermann
What an amazing experience. I have never before worked with a more professional and sophisticated IT team. Their response time is so quick, it seems like their operate on “fast forward mode”. Their knowledge and experience is next level. Highly recommended.
Rene Buitendag
We have always been completely satisfied with their work and they always communicate properly and in a timely manner. Friendly staff and excellent service!
Chantel Odendaal