Remote HelpDesk & Technical Support
Keep your business running smoothly with our expert Remote HelpDesk & Technical Support. Whether you need troubleshooting, system maintenance, or cybersecurity solutions, our team is ready to assist you 24/7. We provide real-time IT support, ensuring minimal downtime and maximum efficiency for your business.
Remote & On-Site Solutions
We offer flexible Remote & On-Site IT Support to suit businesses and home users. Whether you need one-time assistance, ongoing managed support, or personalized home IT solutions, we’ve got you covered.
Remote IT Support
On-Site IT Support
Call Out IT Support
SLA IT Support – Reliable, Contract-Based IT Management
A Service Level Agreement (SLA) ensures your business receives proactive, high-priority IT support with guaranteed response and resolution times. With an SLA, you gain predictable costs, expert assistance, and continuous IT infrastructure monitoring, reducing downtime and preventing costly disruptions.
Tier 1
Home Users- Reduced On Site ad hoc Rate
- Priority Support
- Reduced IT Hardware Costs
- Hardware Services
- Managed Services / Call Out
- Network Services
- Security Services
- Data Management Services
- Business Continuity and Disaster Recovery
- Collaboration Services
- Mobile Device Management (MDM)
- Infrastructure Services
- Server installation and management
Tier 2
1 - 5 Users- Reduced On Site ad hoc Rate
- Priority Support
- Reduced IT Hardware Costs
- Hardware Services
- Managed Services / Call Out
- Network Services
- Security Services
- Data Management Services
- Business Continuity and Disaster Recovery
- Collaboration Services
- Mobile Device Management (MDM)
- Infrastructure Services
- Server installation and management
Tier 3
6+ Users- Reduced On Site ad hoc Rate
- Priority Support
- Reduced IT Hardware Costs
- Hardware Services
- Managed Services / Call Out
- Network Services
- Security Services
- Data Management Services
- Business Continuity and Disaster Recovery
- Collaboration Services
- Mobile Device Management (MDM)
- Infrastructure Services
- Server installation and management
Tier 4
20+ Users with Servers- Reduced On Site ad hoc Rate
- Priority Support
- Reduced IT Hardware Costs
- Hardware Services
- Managed Services / Call Out
- Network Services
- Security Services
- Data Management Services
- Business Continuity and Disaster Recovery
- Collaboration Services
- Mobile Device Management (MDM)
- Infrastructure Services
- Server installation and management